Question 1

House Rules

Accepted Answer

NO DRUGS ALLOWED  This home is a drug-free home. Use of ANY illegal substance inside or outside of the home is prohibitted. Please note the use of cannabis is illegal in the state of Georgia. 
 
BE A GOOD NEIGHBOR  This street has many full-time residents who are very aware of our guests actions. Please keep loud noises to a minimum and your behavior respectful at all times.

Question 2

What should I do before I arrive?

Accepted Answer

On your approach to the home it is recommended you make a stop at the local IGA located at 70 Foothills Pkwy, Marble Hill, GA 30148 and pick up groceries prior to entering Big Canoe.
 
The roads are curvy. If you suffer from motion sickness, be prepared. Bonine and/or Dramamine work well to remedy this.
 
Once you are inside the community, you can enjoy the Club House but restaurants do not deliver. Many times you will just want to relax and enjoy the views.

Question 3

How are the roads in Big Canoe?

Accepted Answer

Big Canoe is a mountain community. This includes beautifully maintained, curvy roads that transport you to another place when you enter. If it is your first time in Big Canoe you may want to take it slow. It is advised that you arrive during the day allowing you to locate your destination with ease. 
 
In the event of snowfall, stay off the roads. As soon as it is safe, the Big Canoe Public Works Department will clear the roads to provide a clear path for all emergency vehicles, passage to and from the gates, and access to your home in that order.
 
Public Safety vehicles, often equipped with the likes of heavy-duty tire chains, are set up to respond to winter weather emergencies. If you see one of their vehicles traveling with ease, don’t think your car has the same capabilities. These vehicles will work quickly to ensure you a clear passage.

Feel free to contact Public Safety: (706) 268-3376 or (706) 268-3399 with any questions.

Question 4

Where can I find the wi-fi log in?

Accepted Answer

You will finding this information in your welcome packet and printed in the home.

Question 5

What are the check-out procedures?

Accepted Answer

CHECK OUT: 11:00 am 
TOWELS:  Gather all towels and start a load of wash.
BEDDING:  Place all bedding in a pillowcase and leave by the laundry room door.
DISHES:  Gather dishes and start the dishwasher.
FOOD:  Remove all perishables from the fridge and pantry.
TRASH: Gather up all trash and leave it in sealed bags inside the front door.
LIGHTS: Turn off lights, fans or any small electrical appliances. 
LOCKS:  Lock all doors and sliders.
GUEST BOOK: Please sign our guest book and tell us what you liked.
 
Thank you for choosing to stay at The Woods. We would love for you to give us a reference both on VRBO and to your friends. 
 
Till next time, keep dreaming of your next getaway.

Question 6

Where do I put my trash?

Accepted Answer

Big Canoe takes trash very seriously. Due to the active wildlife, it is imperative that you never leave trash outside. Before you leave, please gather all trash and place in bags inside the front door. If you do not like having trash in the home, I totally get it. :) Feel free to drop bags off at the Big Canoe Recycle Center located at 7506 Wilderness Pkwy, Jasper, GA 30143 at any time. All we ask is that you never leave trash bags outside. Our critters will drag it all over our beautiful woods.

Question 7

DIRECTIONS: Must Read!

Accepted Answer

Some navigational apps have been sending people to a locked gate off Cove Road on Skyline Drive to access the community. THIS IS NOT ACCURATE.
 
The correct entrance to Big Canoe is on the west side of Steve Tate Highway (.7 miles north of Cove Road).
 
Both Big Canoe gates are manned 24/7.

Question 8

How do I add channels to Roku?

Accepted Answer

Unfortunately Big Canoe does not have cable. All homes utilize streaming services to access media and can be glitchy depending on the weather. Some times this means that we are not able to access local news or sporting events.
 
To add a channel like Fox, CNN, CBS, etc. follow these easy steps: 
 
1. Press the Home button on your Roku remote.
2. Choose Streaming Channels.
3. Select a channel to add via the featured options, using the genre options, or through the search tool.
4. When you've found a channel you want to add, press Ok.
5. Select Add channel and then Ok.
 
SPORTS:
Hulu + Live TV provides plenty of great sports action for Roku device users. The live streaming service provides access to major sports networks CBS Sports Network, ESPN, FOX Sports, and NBC Sports Network. It also has football fans covered with college networks ACCN, Big Ten Network, College Extra, and SEC Network. It also includes Goal Line, Golf Channel, and Olympic Channel in its standard lineup. Omissions from its channels include MLB Network, NBA TV, and NFL Network.

Question 9

Are the Big Canoe ammenities included in the rental rate?

Accepted Answer

The best part of staying in Big Canoe is you have access to all of the amazing amenities within the community. Check out the low rates to access any of these amenities on our website www.getawaytobigcanoe.com under BIG CANOE.

BEACH/SWIM CLUB - Beach/Swim Club at Lake Disharoon (outdoor pool, rock slide, inflatables, canoes, kayaks, paddleboards and beach) is open on weekends from Memorial Day - Labor Day and every day of the week while the schools are closed for summer break. In August, when school resumes, the beach is not manned only on weekends. This means that you are welcome to enjoy the beach but there are no lifeguards on duty for boats, inflatables or rock slide.

INDOOR FITNESS CENTER - The indoor fitness center is open every day except for Thanksgiving and Christmas. Here you are able to use the heated pool, sauna, gym, indoor racketball and tennis courts and schedule a massage. Please contact the fitness center for more information: 706-268-3441.

BOATING - Lake Petit Marina is open every day of the year except for Thanksgiving and Christmas. Here you are able to rent kayaks, canoes, paddleboards, pontoon boats and fishing poles by calling (706) 268-3303. Please note,  pontoon boats need to be reserved in advance and are $75 per hour. Canoes, kayaks and paddleboards are $20 per hour.

GOLF - Big Canoe has three stunning 9-hole courses within its gates. Tee times open at midnight 7 days prior to your desired date. Call here for more information 706-268-3323.

TENNIS / PICKLE BALL - Home to one of the finest Racquet Clubs in the Atlanta area, Big Canoe is a Tennis lover’s dream. There are over 300 active players, and we offer a total of 10 courts to choose from; 4 Har-Tru Clay Courts (outdoor), 2 ClayTech All-Weather Courts (outdoor), 2 Hard Courts (outdoor), and 2 Indoor Courts. 6 of the 8 total outdoor courts are lighted, and 4 are specifically designated for lighted Pickleball play. Our Racquet Club sponsors clinics, leagues and special events for couples, singles, youth and seniors year-round. For more Tennis/Pickleball information, call 706-268-3367.

HIKING - Whether you’re looking for a leisurely morning walk, a rigorous afternoon hike, a casual bike ride at sunset, or our one-of-a-kind, 1.6 Upper Jeep Trail, Big Canoe has more than 20 miles of trails abundant with diverse wildlife (registered with the Atlanta Audubon Society as an official Wildlife Sanctuary) and fresh mountain air – all within the gates of the community. See trail guide here: https://www.bigcanoe.com/wp-content/uploads/2017/07/Big-Canoe-Trails-Brochure-2017.pdf

DINING - Mountains Grill features a magnificent dining room with comfortable, yet upscale cabin-inspired decor, and some of the best views in Big Canoe. The robust menu offers plenty to choose from. Make a reservation for The Clubhouse at 706-268-3326

OUTSIDE BIG CANOE - If you were looking for some activity ideas or recommended places to eat during your stay in Big Canoe please find them listed under EXPERIENCES at www.getawaytobigcanoe.com

Question 10

How do I work the outside fire pit at The Woods?

Accepted Answer

1. Push and turn control knob counterclockwise to low/ignite.
2. Press the ignitor button repeatedly to light burner.
- If flames do not ignite after 45 seconds, turn off, wait 5 minutes, and try again.
- If necessary, keep control knob pushed in while pressing ignitor button.
- If necessary, carefully light burner with a match or lighter. When lighting, do not push and hold control knob for more than 10 seconds.
3. Adjust flames with the control knob.
4. When finished, push and turn control knob clockwise to off position. Place lid to cover the
burner and glass beads.
5. Turn valve on propane tank clockwise to turn off gas flow.

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